Frequently Asked Questions

1. What do you mean when you say that Glass Magic Professional Resin is a one-step solution?

2. How long does the average window repair take in a shop?

3. How long does the average window repair take with mobile technicians?

4. Why don’t you use a filler or polisher?

5. How is the resin cured?

6. Is this a new product?

7. How long has Glass Magic Professional Resin been used in the field?

8. How long will it take to train my technicians?

9. What is the viscosity of the resin?

10. Is the resin acid free?

11. Does the resin work well at all temperatures (i.e. in a shop or outside repairs)?

12. Will the resin fill a large chip or can the resin be applied and built up in 2-3 applications?

13. Does the resin discolor over time?

14. Will the resin work on cracks?

15. If it works well on cracks, what is the longest length of crack you can repair?

16. What do you mean when you say that the resin is water soluble?

17. Does it clean up well?

18. Are any of the components of the resin carcinogenic?

19. Does the resin affect the skin or eyes as an irritant?

20. Which large chains are using this resin?

21. Can we have a contact name to ask them about the resin’s effectiveness?

22. Can we get a spec sheet on the resin?

23. Can you private label the resin?

24. What sizes of resin bottles are available?

25. Are there quantity discounts?

26. Does the resin have a shelf life?

27. What bridges does the resin work with?

28. Do you have a complete kit and what does it cost?

29. Can we order private labeled kits?

30. Does the kit come in a ruggedized box?

31. Do you have your own bridge assembly and what does it cost?

32. Can we order private labeled bridge assemblies?

33. Can we buy your bridge assembly and/or pump without buying a whole kit?

34. What are the prices of your pump and bridge assembly?

35. Do you have any training videos on the Internet?

36. If we have problems or questions whom do we call?

37. How do you ship the resin?

38. Do you have your own glass cleaner?

39. Do you have to buy a case or can you buy any number of cans?

40. Do you have case prices and what does it cost to ship a case of 12?





1. What do you mean when you say that Glass Magic Professional Resin is a one-step solution?

Glass Magic Professional Resin is very thin and performs as a chip/crack filler and pit filler all in 1 application. If the chip is very large the resin can be easily “layered” to fill the larger damaged area.



2. How long does the average window repair take in a shop?

Normal small chips can be repaired in less than 5 minutes if a single application of the resin is required. If the damage to the windshield is severe with a deeper/larger chip and/or a crack it could take up to 15 minutes.



3. How long does the average window repair take with mobile technicians?

About the same time as a headquartered-based technician. Outside jobs can sometimes be faster as the sun speeds up the resin curing process.



4. Why don’t you use a filler or polisher?

Our resin sets above the level of the window and excess is scraped off with a razor blade. No filler is needed.



5. How is the resin cured?

By direct sunlight or by a UV light wand/lamp.



6. Is this a new product?

No. The formula was developed over two decades ago.



7. How long has Glass Magic Professional Resin been used in the field?

Since 1992 - Glass Magic Professional Resin has aided in the repair of thousands of automobile, truck and bus windows.



8. How long will it take to train my technicians?

We train novice technicians who have not performed window repairs before in our workshop in a couple of hours. Technicians that have experience will have no trouble adjusting to our resin and kit; in fact, they will thank you for it!



9. What is the viscosity of the resin?

At 9.5 it’s the slickest resin available and slips into cracks with gravity alone! Of course you can pump it in, too.



10. Is the resin acid free?

No. The formula is secret but it does contain acid.



11. Does the resin work well at all temperatures (i.e. in a shop or outside repairs)?

Yes, all temperatures from Texas sunny days to New York winters.



12. Will the resin fill a large chip or can the resin be applied and built up in 2-3 applications?

Yes, but most chips are repaired by a single application of Glass Magic Professional Resin.



13. Does the resin discolor over time?

No. We guarantee that discoloration will not occur.



14. Will the resin work on cracks?

Yes. We have repaired cracks between 12”- 18” in length.



15. If it works well on cracks, what is the longest length of crack you can repair?

As noted above 12” – 18”.



16. What do you mean when you say that the resin is water soluble?

It cleans up well with a water-soaked cloth.



17. Does it clean up well?

Yes, and very easily.



18. Are any of the components of the resin carcinogenic?

None noted.



19. Does the resin affect the skin or eyes as an irritant?

Of course no one should put it in their eyes and if a splash occurs one should rinse out the affected eye with water and seek medical attention immediately.



20. Which large chains are using this resin?

Pittsburg Glass Works



21. Can we have a contact name to ask them about the resin’s effectiveness?

Please feel free to contact Jak Kelly or Ruben Lara at 806-799-7272.



22. Can we get a spec sheet on the resin?

Yes. Please call us at 806-799-7272.



23. Can you private label the resin?

Yes, if the required quantity is sufficient.



24. What sizes of resin bottles are available?

Our standard bottle is 15 ML and good for 70-75 repairs. We also sell the resin in liters.



25. Are there quantity discounts?

Yes. Please check out our website for quantity pricing.



26. Does the resin have a shelf life?

Yes, you should check the resin before use if it has been on the shelf for over 1 year.



27. What bridges does the resin work with?

All of the ones we have encountered – it’s universal.



28. Do you have a complete kit and what does it cost?

Our present kit is $795.00 and contains everything you need to fabricate repairs. We are working on a new “World Standard” kit (price to be announced) which will feature the best quality, finish and effectiveness. Available worldwide soon.



29. Can we order private labeled kits?

Of course – we can discuss your needs personally. Please email george@glassmagicresin.com and he will contact you about your needs.



30. Does the kit come in a ruggedized box?

In our new kit (available soon), yes.



31. Do you have your own bridge assembly and what does it cost?

Yes, the cost is varies (plus shipping) and tax if purchased in Texas. Although our present bridge assembly looks simple it has a design honed by many hours of fieldwork (used for countless hours actually repairing window chips).



32. Can we order private labeled bridge assemblies?

Of course – we can discuss your needs personally. Please email george@glassmagicresin.com and he will contact you about your needs.



33. Can we buy your bridge assembly and/or pump without buying a whole kit?

Yes, of course – we can discuss your needs personally. Please email george@glassmagicresin.com and he will contact you about your needs.



34. What are the prices of your pump and bridge assembly?

Our new pump is being developed with a price published soone. The bridge assembly is the current price (please call) plus shipping and tax if purchased in Texas.



35. Do you have any training videos on the Internet?

We are working on training videos as you read this. We will have YouTube videos available by the end of December, 2017.



36. If we have problems or questions, whom do we call?

Glass Magic Professional at 806-799-7272.



37. How do you ship the resin?

By trackable FedEx or UPS worldwide as required.



38. Do you have your own glass cleaner?

Yes, each can is large (1 Lb. 3 Oz.) and is excellent!



39. Do you have to buy a case or can you buy any number of cans?

Why buy one when you can get a case for $36.00 plus shipping? Once you start using it and seeing how each can lasts you'll always want to have it in stock!



40. Do you have case prices and what does it cost to ship a case of 12?

$36.00 plus FedEx Ground (US).